Insuring That You Receive Our E-Mail Publications
How To Whitelist Our E-Mails in your Spam Filter

Contact Joy to inquire about Our Mailing List

With the advent of outrageous volumes of unwanted email these days, it's unfortunate that legitimate e-mail publications are not being received by some of the readers who enjoy those publications. We applaud the anti-spam industry for removing unwanted email from many of our mailboxes, but from time to time some legitimate e-mail publications are mistaken as unwanted. Sometimes this results in our e-mailings bouncing back, unable to reach you even though you have subscribed to our e-mailings.

If you currently use an anti-spam program or service, we ask that you take just a minute or two to add our publication to your "safe" or permitted e-mail sender list. This usually involves simply adding our sending address (joyfulnoise@earthlink.net) to your whitelist, safelist, or list of priviledged senders. This is commonly known as whitelisting a publication.

The following instructions wlll help you whitelist Joy Katzen-Guthrie's Net Gazette with various e-mail and spam blocking services, depending on the filtering solution you use. Our sincerest thanks to Clean My Mailbox for providing this information.

• AOL
  Go to keyword: Mail Controls. Select the screen name we're sending you Joy Katzen-Guthrie's Net Gazette to. Click Customize Mail Controls For This Screen Name.
  For Version 9.0: Open your latest Joy Katzen-Guthrie's Net Gazette e-mail. Click the Add Address button (on the right) to add to your "People I Know" list. Alternatively, you can just send an e-mail to: joyfulnoise@earthlink.net, and that will add us to your "People I Know" list automatically. To do this: Open your latest Joy Katzen-Guthrie's Net Gazette e-mail. Click the Reply button (it's in the top right corner). A new e-mail window opens. Make sure the address in the Send To box is joyfulnoise@earthlink.net. Click "Send Now" (in the top right corner). Even if the e-mail you send doesn't get through to us, the act of sending it does the job of putting us into your "People I Know" list.
  
  
  
• CleanMyMailbox: If Joy Katzen-Guthrie's Net Gazette is filtered, from the spambox, click on the white "W" icon on the left column of the mailing. When the pop-up window comes up, simply click the Add to Whitelist button. Alternative whitelisting methods: Click on the White List button. Add: joyfulnoise@earthlink.net to the bottom of your existing list. Click the Submit List button. Click the Subject White List button. Add: Joy Katzen-Guthrie to the bottom of the list on a line by itself. Click the Submit List button.
  
  
  
• Cloudmark SpamNet: Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook. Click Advanced. Go to the Whitelist tab. Click the Add button. Type: joyfulnoise@earthlink.net. Click OK. Click OK. Click Yes. Click OK.
  
  
  
• Hotmail:
  Click the Options link, on the main menu tabs, then Safe List. Type: joyfulnoise@earthlink.net in your Safe List. If you see a message that should not be in your Junk Mail folder, click 'This is not Junk Mail' to avoid having e-mail from the same source sent to the Junk Mail folder in the future.
  
  
  
• Mailblocks:
  Click the Addresses tab. Click New. Type: joyfulnoise@earthlink.net. Make sure 'Accept Mail From This Address' is selected under Receiving Options. Uncheck 'Display in People Picker' under Other options. Click Submit. Click OK.
  
  
  
• MailShield:
  Click Friends from the toolbar. Click Add. Type: joyfulnoise@earthlink.net. Click OK.
  
  
  
• MailWasher:
  Click Tools, then Blacklist & Friends. Click Add... on the right, the Friends list side. Make sure Plain email address is selected. Type: joyfulnoise@earthlink.net. Click OK. Click OK.
  
  
  
• McAfee Spamkiller:
  Click Friends from the sidebar. Click Add. Type: joyfulnoise@earthlink.net. Click OK.
  
  
  
• oddpost:
  Check your 'Probably Spam' folder. If you see that Stephen College Class of '80 E-Newsletter was incorrectly filtered out, select it, and click the 'Move to Inbox and Mark as Not Spam' button.
  
  
  
• SpamAssassin:
  Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server: whitelist_from joyfulnoise@earthlink.net. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory. If you have no user_prefs file in this subdirectory, create one:
  http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
  http://www.cleanmymailbox.com/sa
  
  
  
• SpamButcher:
  Click the Configure button. Go to the Known Senders tab. Click Add under 'Known Good Senders and Recipients'. Type: joyfulnoise@earthlink.net. Click OK. Click OK
  
  
  
• Spameater Pro:
  Click Filters from the sidebar. Click the Approved Senders tab. Click Add Filter. Type: joyfulnoise@earthlink.net under Address. Choose 'Full Email Address' under Address Type. Select Email Domain. Click OK.
  
  
  
• Spam Inspector:
  Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu. Make sure Email is selected under 'Add a New Friend'. Type: joyfulnoise@earthlink.net. Click the >> button. Click Close.
  
  
  
• Spam Interceptor:
  Follow the Trusted link under > Authentication Lists. Enter the email address: joyfulnoise@earthlink.net. Click Add.
  
  
  
• SpamPal:
  Click on the SpamPal system tray icon with the right mouse button. Click 'Add to Whitelist' from the menu. Type: joyfulnoise@earthlink.net. Click Add.
  
  
  
• Spam Sleuth:
  Select File, then Configure. Go to the Friends category. Make sure Active is checked. Type: joyfulnoise@earthlink.net on a line by itself in the entry field. Click OK.
  
  
  
• Yahoo! Mail
  Open your Yahoo! mailbox. Click Mail Options. Click Filters. Click Add Filter. In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter the address: joyfulnoise@earthlink.net. At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. Click the Add Filter button again. If Joy Katzen-Guthrie's Net Gazette has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field.
  
  
  
• Other providers:
  If our communication is being filtered, try adding joyfulnoise@earthlink.net to your Address Book or Contact list. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.
  
  
  
• If our e-mails continue to be filtered, call or e-mail your server's technical support and ask how you can be sure to receive all e-mail from joyfulnoise@earthlink.net. Or write a letter to the abuse or technical service staff of your server and include the following information:
  
  To: ISP Customer Support
  Subject: Remove Constant Contact Block
  
  Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you employ filters and/or blacklists to protect customers like myself from unsolicited email; however, this has made it impossible for me to receive newsletters, announcements, and promotions that I have requested. I value these communications and would like to receive them using this email address. The sender of these email, Joy Katzen-Guthrie, uses an email marketing service called Constant Contact. Constant Contact is not an open relay and has strict anti-spam policies in place. Because your filters block emails from Constant Contact I am unable to receive these communications. I ask that you please help me determine why these emails are being blocked. For further information about Constant Contact or to request more information from them such as log files, the Ops team can be reached at - 781.472.8103 or ops@constantcontact.com.
  
  The publication being blocked is Joy Katzen-Guthrie's Net Gazette, from joyfulnoise@earthlink.net, IP address 24.144.72.164. The e-mail service being used, Constant Contact, delivers from the following IP addresses:
  
  63.251.135.74         ccm01.constantcontact.com
  63.251.135.75         ccm00.constantcontact.com
  63.251.135.94         outb1.constantcontact.com
  63.251.135.95         outs1.constantcontact.com
  63.251.135.96         outbb.constantcontact.com
  63.251.135.97         outsb.constantcontact.com
  63.251.135.98         ccm06.constantcontact.com
  63.251.135.103         ccm07.constantcontact.com
  63.251.135.107         ccm12.constantcontact.com
  63.251.135.109         ccm08.constantcontact.com
  63.251.135.114         ccm13.constantcontact.com
  63.251.135.115         ccm09.constantcontact.com
  64.95.77.162         c1.confirmedcc.com
  64.95.77.163         c2.confirmedcc.com
  64.95.77.164         c3.confirmedcc.com
  64.95.77.166         c11.confirmedcc.com
  64.95.77.167         c21.confirmedcc.com
  64.95.77.168         c31.confirmedcc.com
  66.151.184.35         ccm02.constantcontact.com
  66.151.184.36         ccm03.constantcontact.com
  66.151.184.37         ccm04.constantcontact.com
  66.151.184.38         ccm05.constantcontact.com
  66.151.234.150         in.constantcontact.com
  66.151.234.151         ccm14.constantcontact.com
  66.151.234.152         ccm15.constantcontact.com
  66.151.234.153         ccm16.constantcontact.com
  66.151.234.154         ccm17.constantcontact.com